Sales Policy

At KitchenWave, our goal is to provide you with the best possible shopping experience. This Sales Policy outlines the terms and conditions of purchasing products through our website, https://mindspherre.com/. Please read these terms carefully before placing your order.

1. Product Availability and Pricing

  • Product Availability: All products listed on our website are subject to availability. In the event that a product is out of stock or unavailable, we will notify you as soon as possible and provide options for alternatives or refunds.
  • Pricing: All prices are listed in U.S. dollars (USD) and include applicable taxes. We strive to ensure the accuracy of our prices, but in the event of any errors, we reserve the right to adjust prices without prior notice.

2. Ordering and Payment

  • Order Process: To place an order, simply add items to your cart, proceed to checkout, and complete the required payment and shipping information. Once your order is placed, you will receive a confirmation email with the order details.
  • Accepted Payment Methods: We accept a variety of payment methods including Visa, MasterCard, American Express, Discover, and PayPal. All transactions are processed securely to protect your payment information.
  • Order Cancellation: If you wish to cancel your order, please contact us immediately. We will do our best to accommodate your request, but if your order has already been processed or shipped, cancellation may not be possible.

3. Shipping and Delivery

  • Shipping Process: Orders are typically processed within 2-3 business days and shipped via standard delivery. Once shipped, you will receive an email notification with a tracking number for your package.
  • Delivery Times: Standard shipping generally takes 5-7 business days depending on your location. Please note that delivery times may vary during holidays or due to unforeseen circumstances.
  • Shipping Charges: Shipping costs will be calculated at checkout and may vary based on the size, weight, and destination of your order.

4. Returns and Exchanges

Please refer to our Return Policy for information regarding returns, exchanges, and refunds. If you have any issues with your purchase, our customer service team is here to assist you.

5. Warranty and Product Care

  • Warranty: Most of our products come with a manufacturer’s warranty. Please refer to the specific product description for warranty details.
  • Product Care: To ensure the longevity of your items, please follow the care instructions provided with your purchase.

6. Customer Support

Your satisfaction is our priority. If you have any questions about your order or need assistance, please contact our customer service team. We are happy to help!

  • Address: 3002 George Street, Gainesville, Florida, United States
  • Phone: 352-432-1844
  • Email: info@mindspherre.com

Thank you for choosing KitchenWave for your home and kitchen needs! We look forward to serving you.